Commonly asked questions

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See replies to the most common questions about Letter1 Marketing here. Have more questions? Simply get in touch.

Creating a card

What types of cards and letters can I pick from?

We create 5×7 folded greeting cards as a default. Our projects use premium, 100 lb. card stock.

With Letter 1 Marketing, you can also customize your design. When you choose us , our team can help to customize the size and type of stationery you need. During your demo, ask our pros for their advice on what kind of notes, cards, and/or envelopes are a best fit for your direct mail campaigns.

Can I use my own handwriting?

Yes. When you choose us, we can use your handwriting converting it into a custom font. To make sure that the writing looks nearly imperceptible to yours, we’ll take 7-10 business days to make sure the font looks right.

If you prefer this option, there is a one-time additional fee of $1,500. During your demo, we can discuss all the options so your campaign looks & feels the way it should.

Can I include a business card, gift card, stuffer, etc.?

Absolutely! With Letter 1 Marketing, anything is possible.

For a small monthly charge, we will stuff one item at no additional cost – this fee is to help cover the added postage. We only ask that you provide what you would like to have included in the card OR ask us about our white-label service  to create and include these assets for you to make your mailer even more impactful!

Do your notes have Letter 1 Marketing branding?

No! We don’t cobrand on your collateral. The goal is to make the person receiving your mailer believe that it came directly from your desk. (Not market our business.)

How it works

Why are handwritten cards so effective?

When you choose custom, handwritten cards for your business, you’re not just sending a message; you’re making a statement that pays off! With their personal touch, our cards foster deeper connections with prospects and increase current customer loyalty, resulting in higher ROI.

Our streamlined process allows businesses to create and send heartfelt messages without the hassle of complicated setups or expensive, long-term marketing strategies. With direct mail you can elevate your communication game and leave a lasting impression on your audience!

How quickly can my brand cards be sent?

Typically, we’ll have your order shipping within 24-48 hours. That said, larger orders can take more time and if you want us to include an additional stuffer, please add a few business days. Contact our customer service team with any questions RE: Letter 1 Marketing lead time.

Once shipped, our mailers are sent with USPS First Class postage, which usually takes another 3-4 days to arrive from the date of shipment.

Where are my custom cards postmarked from?

By default, Letter 1 Marketing direct mail are postmarked from Sunrise, FL (our office location near Fort Lauderdale, FL).

Should you like to have your campaigns postmarked from your local Post Office, we offer bulk shipping letters to you to mail from your local area. Some clients believe this creates a better experience for your customers, and we are always happy to help accommodate!

Does Letter 1 Marketing use real stamps?

Yes, we use real USPS First Class postage stamps on our letters and cards. Real stamps add to the authentic feel, while leading to increased open rates and even higher conversion rates!

Why letter 1 marketing

What makes us different?

Letter 1 Marketing understands your struggle – we’re entrepreneurs and have owned several businesses where we’ve worked hard to find the right marketing channels that convert. Here, we redefine direct mail with handwritten, personalized messages that help other Owners like us experience up to a 20x response rate and 99% open rate.

Our team handles everything from design to content creation, provides call tracking, and ensures your message stands out with handwritten envelopes and first-class stamps. Contact us for a demo  to discuss your goals and how we can help you achieve them with direct mail.

What are the most common industries we support?

We love supporting Owners, sales teams, marketing teams, brick-and-mortar, and online, e-commerce companies to communicate with current customers and quality local leads.

People choose Letter 1 Marketing for all sorts of mailers. From sharing special offers to requesting reviews and increasing LTV for maintenance and subscription services to abandoned cart recovery – there are many options with direct mail!

How much does a Letter 1 Marketing campaign cost?

It varies – every campaign is different, but we pride ourselves on our affordable rates and unparalleled quality. Depending on your company’s needs, we have two options for pricing:

‘Pay as you go’ pricing: This subscription-based option includes a preset number of cards/month.

‘Pre-paid’ tiered pricing: The cost of your campaign varies by volume, but includes the postage

How do you track my direct mail campaign results?

While it’s nice for a brand to stay in touch and top-of-mind, we know that ROI matters too. With handwritten notes, we have multiple ways to track open rates. Letter 1 Marketing suggests including call tracking with a marketing phone number, a custom QR code, or unique landing pages specifically created for your direct mailing project.

Written testimonials

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Thanks to our clients and partners for sharing their testimonials with us. Don’t take our word for it about our care & quality, take theirs.
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Eric S.

(HVAC)

LETTER 1 SAVED MY LIFE

We have been in business for over 50 years and never advertised. I had a real good idea of what I was doing in every way except for marketing. I was spending thousands of dollars that got me almost no calls and some calls I got were poor quality. A 300 percent increase in revenue. I can’t express how great my gratitude is

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Shawn H.

(Consultant)

We recommend letter one to all of our clients. One of the best return on investments they all see and most consistent marketing piece they use. Thank you letter one team for all you do.

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Christina M.

(Marketing)

For many companies, the online market feels so over saturated, like there’s no way to even compete in your space. That’s why we like to blend digital with direct marketing. With this tactic you can literally get in the hands of your target customer. Highly recommend!

Select a List

Reach the best local targets for your campaign.

Select a List

Reach the best local targets for your campaign.

Mail It 🥰

Our favorite part – connecting you with clients.

Answer the Phone!

P.S. Get ready to get booked.

Create your own card

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See 7-15X ROI! We connect many growing brands with their target audience through quality direct mail. Get in touch for a demo.